Greeted upon arrival instantly and had an amazing purchase/customer service experience! Buying process was no hassle. Everyone we encountered was super nice, friendly, and easy to work with.
Jos� Reyes was a joy to work with. Friendly fast and easy
Great salesman took a lot of time going thru the process. This is the 4 th vehicle I have purchased from them.
Very pleased and not first time here. Always pleasant, fast, and executed well!
They are always professional, polite, and best of all quick everytime I come in. I drive past closer dealers because their service is so amazing. Thank you!
This dealership helped me get the electric jeep I wanted!
From the moment I called the dealership and talked with Albert Robinson, I knew this was going to be good experience. We set up an appointment for 1pm on 12-30-22 to come in and look at the 2022 Jeep Cherokee Trailhawk 4x4. When we got to the dealership, Albert was waiting and greeted us at the door. After some pleasantries, we got down to work. We pointed out our Jeep Liberty and he pulled the Trailhawk up behind it so we could get a perspective of size and color. After a test drive of it and the Grand Cherokee Trailhawk 4...
There was one step in the repair that was not completed and I will have to bring it back for that. Is a small inconvenience!
Was pre qualified and Chuck came through with a fast deal and easy closing. My wife and I left happy and satisfied very knowledgeable about the products.
Santo was a extremely professional service representative. He went above and beyond to address all my vehicles concerns and the matter or warranty coverage. He did state he had to go the extra effort to do the paperwork to warranty for my radiator. I had issues in the past but Santo is definately a gentleman that takes pride in his work.
Repair, was great but no car was with $1000 dollar service is not great service in my opinion from a dealership.
Had a tire replaced on a rare vehicle and received great service and a car in great condition.
We recently had a great experience purchasing a car from San Diego Chrysler Dodge Jeep Ram. From start to finish, the staff at the dealership were friendly and helpful. They listened to our needs and helped us find multiple options. The car we purchased was exactly what we were looking for, and the price was very competitive. Overall, we would highly recommend San Diego Chrysler Dodge Jeep Ram to anyone looking for a new car. The staff are knowledgeable and willing to go the extra mile to make sure their customers are happy. We will definitely be returning to this ...
Was a little bummed that the market had turned so much and I got so little on my trade in, but other than that Rob Thomas and the dealership were amazing! Totally satisfied with my experience.
Got scheduled oil change. Service rep was professional. Scheduled appointment & oil change was done in a timely manner.
My service advisor Santo was very responsive and a pleasure to deal with.
I was taken care of immediately with impeccable customer service.
excellent no problem very nice to deal with a pleasure they are on the ball and did a great job
Service was customer centric, effective (achieved expectations), great continuous communication and bilingual on Spanish......simply the kind of service we customers expect!!!!! (thanks Jos�)
Omar, thank you so much for help me out! I just moved to San Diego from Colorado. My Wrangler had a major fix. He got me in and helped me out with in a day and half. 10/10 would go back
Awesome experience everyone when the extra mile to make sure I was completely satisfied with my purchase.
it was a great experience, they have a qualified technician, a good customer service
Albert Robinson was great to work with throughout the purchase process.
Service was great and got me back on the road in a day. Good experience so far with buying my Ram from them.
Rob was super helpful in helping me with the purchase of my new truck. I had a positive experience.
Very good service I was informed and felt everything was done possible to get my car back to me in a timely manner. My service advisor Brian Johnson kept me updated on the matter concerning my vehicle. Thank you. Good service
Never have any issues when taking my vehicle in for service. Santo is a good guy.
San Diego Chrysler, Dodge, Jeep Ram was amazing! From start to finish the transaction was so easy. Marko was the best! He even dropped the vehicle off at my house and showed me everything I need to know. He was able to get the vehicle I wanted in the right color, with the right features in less than a week. The service was excellent and I highly recommend this dealership!
Good service . Was very happy . Fast and helpful .
Live in San Felipe Baja.. Marco helped with buy my new Jeep by Text and email. Just had to go sign paper work and pick up my new Jeep. I upgraded from a Cherokee to a Grand Cherokee for my 70th birthday.
Great experience the process was easy and I got the car I really wanted
Mario Enriquez was a joy to work with. So pleasant and helped us make wise decisions on make/model. The team got us in and out there quickly!
Needs improvement in customer service. Did not feel in a friendly environment. (employees from all areas just doing there job not showing and extra effort for the customer).Next oil change wasn’t reset and waited more than 10 minutes once I was told my Jeep was ready. Area of reception was very clean and coffee machine working well.
They fixed everything wrong with my vehicle. And was done In a timely manner.
Service advisor Islam was polite and prompt responding to my questions. Same service upon return visit for the second part of the recall. I would bring my promaster city here again.
Great communication and informative. Roman did a great job as my service advisor and kept me updated.
Gabe was very responsive! He provided plenty of notice when our repairs took longer than originally expected and followed up with a phone call a few days later.
Santo provided great customer service for an expensive service after going in for an oil change.
It wasn?t cheap, but I did have the required maintenance completed within 24 hours and the communication was great.
Took my Jeep for routine maintenance. The Associate, Jose, was extremely patient and explained in detail what was required. He also ensured for me to get my Jeep on time. Jose takes good care of his clients; he truly cares and guarantee s to get you back on the road quickly and safely!
Great service?. Thank you Jose and team for taking great care of my 2020 Ram
Everyone there is so nice and helpful to make your buying a car so Pleasant
It was a great experience to be able to receive my first brand new car!
outstanding salesmen, he was very professional and courteous. It was a pleasure working with him!
I am very satisfied with the fast and timely service of the Service specialist Luis Perez , very friendly and kept me constantly informed of the status of my truck, It is one of the best services I have received. Thank you so much!
The team at San Diego CDJR are professional and knowledgeable, the purchasing process was smooth and great .. Mario was my sales advisor and he was always there whenever I had a question or needed assistance.. when it was time for first service, The service manager Brian went the extra mile to make sure I had a great experience. I would definitely recommend this dealership to my family and friends.
Excellent and very prompt oil change by Jose and his mechanics
SERVICE DEPARTMENT IS EFFICIENT AND THEY HAVE GREAT CUSTOMER SERVICE
Did a good job.. got me in without an appointment. Supplied transportation to and frommydestination. .
Omar was very helpful in the process of getting my car in and out of the shop hassle free. Service was quick, especially for a Saturday. Staff is very friendly and accommodating. Thank you Omar!
Excellent, friendly service Able to get service promptly, and service/care exceeded my expectations! Would highly recommend getting service here.
3rd Vehicle in three years! We Love this place! Mike Wilder has always gotten us the best vehicle at the best price and just treats us like family. We drive three hours down to San Diego because of their commitment and loyalty to us
Big Thanks to Marko! Proud new owner of a 2022 Wrangler! I initially contacted the dealership online with my hopes of leasing a new Wrangler. They responded very quickly and actually answered my questions (others dodged the hard questions about prices etc...) and set up an appointment for me. I totally missed the appointment but Marko was very patient and checked in with me with updates on new inventory. I finally returned from a trip and scheduled a test drive after work one day. Marko met me along with George (in training) and we checked out 3 different Wranglers. Besides being really ...
Gabe got it right, as always. The insurance company has been making it difficult to get the car fixed, and Gabe was able to deal with them and get it resolved
I had been looking for just the right vehicle for 3 months and found it at San Diego Chrysler Dodge Jeep Ram. I had the pleasure of having Albert as my salesman. He made it a fantastic car buying experience. Very warm, friendly, and didn't try to push anything on me. He let me explore and answered any questions I had. It was unlike my previous experience at other dealers I've visited. The entire process was very smooth and Albert made it all the more enjoyable! I'm THRILLED with my vehicle. It's exactly what I was looking ...
I've taken my 2011 Chrysler to SD Chrysler Dodge since I bought it and always received excellent service and fair pricing.
Albert was great ! Made our experience quick and easy.
People there are nice and helpful, quick and good service too.
Santo and the entire team were great to work with. We had some major work done to our vehicle and throughout the process, it was easy to communicate with the dealership and get updates on the progress. I appreciated the transparent diagnosis and the explanation of each step. Thank you for all of your help.
Quick and friendly fast and efficient will not go any were that there love the place
I inherited a truck with a10 year old airbag recall. They repaired it with a smile and got it in sooner than to be expected.
First of all, I really appreciate all the outstanding customer service by Jack Slewa. He was very courteous and very helpful on everything.
Sergio and Mario were great getting us in the car we wanted. Made it easy over the phone and then we got in and out with a new car in under 2 hours. Highly recommend.
Jose is amazingly helpful in answering all my question and dealing with concerns. My Jeep service was done in a timely manner .
Our salesman, Albert, was great! Very kind and knowledgeable. Although buying a new car can be a painfully long experience, the team worked quickly and we were on the road in our new car in no time!
Everything works great. Oil changed with a four tire rotation.
Brian was extremely helpful in getting me & out quickly for the service that I needed.
Everyone that helped me with the purchase of my new jeep gran Cherokee l was really helpful specially Michael wilder he was there with me until the end explained everything perfectly
Jose was very nice, my car was finished earlier than original timeframe. I would go there again.
I want even looking for a vehicle yet and the sales person Chuck convinced me to walk away with a brand new vehicle. Worked with budget, financial and even put us in contact with an insurance rep.
My vehicle was serviced in a very timely manner. Service advisor Jose was very professional
Dealership is awesome always communicate clearly and get things done on time. Jeremy and Louis are Great!
Excellent experience with San Diego Chrysler Dodge Jeep Ram. I?d like to acknowledge Scott Barker for his excellent customer service and professionalism for assisting me with my 2022 Jeep Compass lease. He made what could be a difficult process a very pleasant experience. If you?re looking for a transparent car buying experience I highly recommend Scott.
The staff was friendly and great! I showed up to have a recall taken care of and it went smooth.
Al's professionalism and upmost care for helping me find the car of my dream was immeasurable. I am more than a satisfied customer. I look forward to doing business with San Diego Chrysler Dodge Jeep Ram again -in the near future!
Chuck was incredibly helpful in the process and got me in and out in a very short amount of time. Incredibly friendly and transparent. Would recommend to anyone looking for a vehicle.
Michael the sales person was cooperative throughout the whole process. He eased up and made everything smooth with paperwork and providing all necessary information! Couldn’t be happier! Best work.
honestly the best place!! They are honest and kind! They make the whole getting your car fixed easy! I love how they provide ubers for clients. If you go ask for jose he is amazing!!! But everyone working is very professional!
Scott Baker. Great customer service. Thank you very much for assisting me all the way with my 2021 Sahara.
Jose was super helpful! Great customer service and got me in and out for my service request!!!
Jeremy the service manager I've known him for a few years and he always gets the job done. It's important when you drive a jeep wrangler to have these kind of people in place to help you when you're in need of good sound advice and service
We had a great experience. We looked around for about 6-7 months. There were NO cars available. I figured once a car was delivered to the dealership there would be a bidding war for the car. I talked with Danny Chavez. He said this would NOT happen. He told me what the price would be when the car came in. I was very skeptical. However, when we sat down to buy the car he was exactly right. Danny and the dealership plan to be there for the long run and not overcharge any one individual. They seemed to be fair. ...
The dealership was nice, willing to work with me. I got a car I wanted.
Had an extremely hard time Getting an appointment over the phone. I e mailed my frustrations (to the wrong department) but within 15 minutes got a call back from the service Dept and was able to get my truck in that day.
They always treat me like I am a VIP here. Jeremy and Gabe go out of their way to explain things well and get the job(s) done quickly. They know the nuts and bolts of the car repair business and they match that knowledge with a clear understanding of how to deal with human beings too! I bought my Challenger here in 2011 and I will always keep coming here for service.
best dealership I've dealt with in so cal Jose in service has been amazing getting me in and out quickly and with the right parts thank you
excellent service work done promptly good communication saved me money on unneeded repair would go back again
Jose was really helpful and professional. Really appreciated his services and professionalism. I’ll come back because of him
Great service. Set up appointment was easy, they called to inform me of my status and when to come pick up my care. Helped me right away when I got there. I appreciate the level of service.
I came in on a Saturday to have my car serviced. They were extremely busy, but Santo was very kind and helpful. He gave me an accurate estimation on when my car would be ready, and they provided all the services they could with minimal staff on weekends. It did take me an hour to be checked in, and about 4 hours to have my car completely serviced, but that's out of their hands. A very nice mechanic I didn't catch the name of helped me find the right check-in and service team. I highly recommend going as soon ...
The dealership did what was right to make me walk away happy at the end.
Pulled up on a Saturday morning was greeted by a young man, who did a great job, informing myself and the other cars in line of the time before a service representative would be with me. Santo was my service representative and did an amazing job. He got me checked in, let me know he would call when service on car was done and he had great customer service.
Overall I had a great experience. It's a busy dealership, but customer service is excellent.
The service was great, it was fast and efficient and the service provider updated me with reasonable expectations.
Santo (my advisor) was amazing! He took kept me informed the whole time. Even though the day was chaotic, he made every effort to speed up the process and make sure I was satisfied with the work.
I always get my Jeep serviced here. Jose gave me exceptional customer service and the work done was great. He kept me updated and was extremely courteous and friendly. I will definitely ask for Jose in the future.
The adviser kept me informed regarding my vehicle’s service. He also provided me with transportation support to and from the dealership.
Great customer service! Marko Petricevic was great to work with. He made the buying experience simple. Would recommend him to other contacts.
Best car experience ever! Albert Robinson and his team at SD CDJR made my car buying fast and easy! There was no push to up sell accessories or other items. Will definitely shop at SD CDJR again!
Great people, great service. I will always buy and service my Jeeps at SD Jeep.