GiGi is outstanding. Off the charts service. Intake, follow up, final delivery .Thank you again.GiGi.
The vehicle I came to look at was as advertised. Jay was attentive and helpful throughout the entire process. He was very straightforward and made the entire buying experience very easy. Jay was considerate of my time and made sure not to waste any of it while getting the deal done. He made for the best overall car buying experience that I could have imagined. Jeep is lucky to have an employee like him.
Islam took good care of my jeep. He got it repaired quickly and explained everything. It has 67000 miles and drives like new thanks to him and his team's efforts!
Overall, I was very happy with the outcome of my car. So far the only thing is that I wish you guys would take a little more pride on returning vehicles, the same way you guys got them. My car was very filthy and parts were left behind.
My service manager Islam always kept me up to date with the status of my Jeep gladiator
Jose in service is exceptional with his customer service and attention. Kept me informed of the status and any changes
Made an appointment for time for service. Promptly processed and gave an accurate time for work to be completed. Texted me when done and quickly off the lot. Staff was very polite and friendly. Great service experience.
Great service Attentive to customers Clean Great cars Great employees Great help Overall great everything
Got a great deal and dealer was fair in negotiating. They were nice and transparent with the deal.
Very Professional, Rob was very helpful and made the process very smooth and quick, especially for a purchase of a new vehicle.
Islam and kim were great. They really tried to make my experience the best it could be. They did an excellent job and deserve the recognition.
Jack was incredible in helping us find what was best for our family and went above and beyond.
Daejon had Excellent service, took my rebel in for a oil change, tire rotation, fluids, and inspection for it's first service after driving it coast to coast. Couldn't be more pleased. In and out the door in just over an hour and half.
Fastest deal I have ever done! I was in and out of the dealrship in 2 hours with our new car. Alfonzo and finance were amazing!
Charlie made the deal quick, easy and fair. He was very knowledgeable about the vehicle I purchased.
The car-buying experience at this dealership was pretty much seamless and professional -- from the very helpful and non-pushy sales reps, to my selection of the vehicle and test drive to the financing process.
100 % good customer service and stunning car maintenance service advisors along with great customer service
Very nice and not pushy. Pretty much gave me everything g I asked for. Very clean
Great customer service with minimal time without my car and great communication with service tech
Every time I get my Vehicle serviced Jose is on top of it and is very helpful. Wonderful service all around.
Everyone there is very courteous and professional. They make my car purchase a pleasure experience.
this dealership is the bad xxx and i’m happy to recommend to anyone else good customer service and always friendly staff at all times they informed me i have nothing to worry with my Durango thank you.
Made an appointment for oil service. The oil service and inspection was done in a timely manner. The service advisor was courteous and helpful in our interactions . Was very happy with the service visit
Great communication on our special order Wrangler Rubicon. Also very informative about discounts and incentives.
From the moment I called the dealership and talked with Albert Robinson, I knew this was going to be good experience. We set up an appointment for 1pm on 12-30-22 to come in and look at the 2022 Jeep Cherokee Trailhawk 4x4. When we got to the dealership, Albert was waiting and greeted us at the door. After some pleasantries, we got down to work. We pointed out our Jeep Liberty and he pulled the Trailhawk up behind it so we could get a perspective of size and color. After a test drive of it and the Grand Cherokee Trailhawk 4...
Was pre qualified and Chuck came through with a fast deal and easy closing. My wife and I left happy and satisfied very knowledgeable about the products.
Santo was a extremely professional service representative. He went above and beyond to address all my vehicles concerns and the matter or warranty coverage. He did state he had to go the extra effort to do the paperwork to warranty for my radiator. I had issues in the past but Santo is definately a gentleman that takes pride in his work.
Repair, was great but no car was with $1000 dollar service is not great service in my opinion from a dealership.
excellent no problem very nice to deal with a pleasure they are on the ball and did a great job
Service was great and got me back on the road in a day. Good experience so far with buying my Ram from them.
Rob was super helpful in helping me with the purchase of my new truck. I had a positive experience.
Very good service I was informed and felt everything was done possible to get my car back to me in a timely manner. My service advisor Brian Johnson kept me updated on the matter concerning my vehicle. Thank you. Good service
Never have any issues when taking my vehicle in for service. Santo is a good guy.
San Diego Chrysler, Dodge, Jeep Ram was amazing! From start to finish the transaction was so easy. Marko was the best! He even dropped the vehicle off at my house and showed me everything I need to know. He was able to get the vehicle I wanted in the right color, with the right features in less than a week. The service was excellent and I highly recommend this dealership!
Mario Enriquez was a joy to work with. So pleasant and helped us make wise decisions on make/model. The team got us in and out there quickly!
Needs improvement in customer service. Did not feel in a friendly environment. (employees from all areas just doing there job not showing and extra effort for the customer).Next oil change wasn’t reset and waited more than 10 minutes once I was told my Jeep was ready. Area of reception was very clean and coffee machine working well.
Service advisor Islam was polite and prompt responding to my questions. Same service upon return visit for the second part of the recall. I would bring my promaster city here again.
Great communication and informative. Roman did a great job as my service advisor and kept me updated.
Gabe was very responsive! He provided plenty of notice when our repairs took longer than originally expected and followed up with a phone call a few days later.
Santo provided great customer service for an expensive service after going in for an oil change.
It was a great experience to be able to receive my first brand new car!
I am very satisfied with the fast and timely service of the Service specialist Luis Perez , very friendly and kept me constantly informed of the status of my truck, It is one of the best services I have received. Thank you so much!
Did a good job.. got me in without an appointment. Supplied transportation to and frommydestination. .
Omar was very helpful in the process of getting my car in and out of the shop hassle free. Service was quick, especially for a Saturday. Staff is very friendly and accommodating. Thank you Omar!
Excellent, friendly service Able to get service promptly, and service/care exceeded my expectations! Would highly recommend getting service here.
3rd Vehicle in three years! We Love this place! Mike Wilder has always gotten us the best vehicle at the best price and just treats us like family. We drive three hours down to San Diego because of their commitment and loyalty to us
Big Thanks to Marko! Proud new owner of a 2022 Wrangler! I initially contacted the dealership online with my hopes of leasing a new Wrangler. They responded very quickly and actually answered my questions (others dodged the hard questions about prices etc...) and set up an appointment for me. I totally missed the appointment but Marko was very patient and checked in with me with updates on new inventory. I finally returned from a trip and scheduled a test drive after work one day. Marko met me along with George (in training) and we checked out 3 different Wranglers. Besides being really ...
Gabe got it right, as always. The insurance company has been making it difficult to get the car fixed, and Gabe was able to deal with them and get it resolved
I had been looking for just the right vehicle for 3 months and found it at San Diego Chrysler Dodge Jeep Ram. I had the pleasure of having Albert as my salesman. He made it a fantastic car buying experience. Very warm, friendly, and didn't try to push anything on me. He let me explore and answered any questions I had. It was unlike my previous experience at other dealers I've visited. The entire process was very smooth and Albert made it all the more enjoyable! I'm THRILLED with my vehicle. It's exactly what I was looking ...
I've taken my 2011 Chrysler to SD Chrysler Dodge since I bought it and always received excellent service and fair pricing.
Santo and the entire team were great to work with. We had some major work done to our vehicle and throughout the process, it was easy to communicate with the dealership and get updates on the progress. I appreciated the transparent diagnosis and the explanation of each step. Thank you for all of your help.
Quick and friendly fast and efficient will not go any were that there love the place
First of all, I really appreciate all the outstanding customer service by Jack Slewa. He was very courteous and very helpful on everything.
Sergio and Mario were great getting us in the car we wanted. Made it easy over the phone and then we got in and out with a new car in under 2 hours. Highly recommend.
Jose is amazingly helpful in answering all my question and dealing with concerns. My Jeep service was done in a timely manner .
Our salesman, Albert, was great! Very kind and knowledgeable. Although buying a new car can be a painfully long experience, the team worked quickly and we were on the road in our new car in no time!
Brian was extremely helpful in getting me & out quickly for the service that I needed.
Jose was very nice, my car was finished earlier than original timeframe. I would go there again.
I want even looking for a vehicle yet and the sales person Chuck convinced me to walk away with a brand new vehicle. Worked with budget, financial and even put us in contact with an insurance rep.
Dealership is awesome always communicate clearly and get things done on time. Jeremy and Louis are Great!
Al's professionalism and upmost care for helping me find the car of my dream was immeasurable. I am more than a satisfied customer. I look forward to doing business with San Diego Chrysler Dodge Jeep Ram again -in the near future!
Chuck was incredibly helpful in the process and got me in and out in a very short amount of time. Incredibly friendly and transparent. Would recommend to anyone looking for a vehicle.
Michael the sales person was cooperative throughout the whole process. He eased up and made everything smooth with paperwork and providing all necessary information! Couldn’t be happier! Best work.
honestly the best place!! They are honest and kind! They make the whole getting your car fixed easy! I love how they provide ubers for clients. If you go ask for jose he is amazing!!! But everyone working is very professional!
Jeremy the service manager I've known him for a few years and he always gets the job done. It's important when you drive a jeep wrangler to have these kind of people in place to help you when you're in need of good sound advice and service
We had a great experience. We looked around for about 6-7 months. There were NO cars available. I figured once a car was delivered to the dealership there would be a bidding war for the car. I talked with Danny Chavez. He said this would NOT happen. He told me what the price would be when the car came in. I was very skeptical. However, when we sat down to buy the car he was exactly right. Danny and the dealership plan to be there for the long run and not overcharge any one individual. They seemed to be fair. ...
The dealership was nice, willing to work with me. I got a car I wanted.
Had an extremely hard time Getting an appointment over the phone. I e mailed my frustrations (to the wrong department) but within 15 minutes got a call back from the service Dept and was able to get my truck in that day.
They always treat me like I am a VIP here. Jeremy and Gabe go out of their way to explain things well and get the job(s) done quickly. They know the nuts and bolts of the car repair business and they match that knowledge with a clear understanding of how to deal with human beings too! I bought my Challenger here in 2011 and I will always keep coming here for service.
best dealership I've dealt with in so cal Jose in service has been amazing getting me in and out quickly and with the right parts thank you
excellent service work done promptly good communication saved me money on unneeded repair would go back again